Products > KPAX

What is KPAX?

A centralized printer fleet management solution for
multi-brand office printing and copying devices.

Billing

Get Meter readings
Reduce time spent obtaining information to bill
Improve the quality of billing data

Consumables

Automate delivery triggering
Reduce customer cartridge inventories (CPP contracts)
Limit early cartridge replacements

Technical Management

Diagnose before sending a technician
Dispatch technicians with the right parts
Optimise and limit the technician's movements

Sales

Customised reports and Statistics
Develop sales opportunities
Identify necessary changes within the fleet
Detect business opportunities

Device Information Levels 

Billing Management

  • Information on all available counters

  • Page volume, statistics and graphical reports

SupplyManagement

  • Information about the status of ink and parts to automate renewal

  • Information on the cartridges: serial number, part number, capacity, first use date, last use date, estimated remaining pages, full description

Technical Management 

  • Information about messages on the LCD panel

  • Technical alerts of the equipment

  • Remote access to the machine's web pages to perform all the maintenance operations available on the machine

KPAX LIBERTY SIMPLIFIES DATA COLLECTION

It simplifies the implementation and daily management of data collector agents in poorly adapted client environments. The Liberty stand-alone box reduces the time technicians spend managing collection agents and thus optimises the operational costs of the technical service.

Software Data Collector

The KPAX software data collector agent is a piece of software that is installed on a Windows environment (preferably server or user workstation) with connectivity to the printing systems. KPAX software data collector agent runs as a Windows® service allowing it to run 24 hours a day, 7 days a week, in a closed session.

Principle of operation

Should you be interested in KPAX, be advised that we are the Authorized Solutions Centre (ASC) for Sub Saharan Africa and we provide you the best service & support possible.

Testimonial

KPAX has changed the way we handle our SLA clients

With the ability to test multiple MPS applications across multiple brands, we have found a suitable home for KPAX within our Service and Sales structures. With the tool being proactive on alerts and customisable on filters, the tool has made us more productive in:

  • Billing Collections ( meter readings)
  • Fleet Optimisation
  • Forecasting on Trends
  • Call logging
  • Assisting clients with non SLA devices
Overall, the simplicity of getting the tool activated and setting schedules for information gathering is paramount in these times where time is money and looking after more clients and devices you cannot be doing things manually or reactively.

KPAX has given our Operations team the peace of mind to plan and focus on the real issues at hand.

Strother Smith

A Solutions

Member of the IDEA Alliance
Member of the IDEA Alliance
KPAX Major Valuable Partner
Contact Details
Address
  • 218 Beyers Naude Drive
  • Northcliff
  • Johannesburg
  • South Africa
  • 2195


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